Shipping policy

Lover Of Fine Things Shipping Policy

ORDER PROCESSING

ORDERS PLACED ON LOVEROF.CO ARE PROCESSED MONDAY–FRIDAY AND TYPICALLY SHIPPED WITHIN 2–3 BUSINESS DAYS, EXCLUDING WEEKENDS AND MAJOR U.S. HOLIDAYS.

ONCE YOUR ORDER HAS BEEN PROCESSED AND SHIPPED, YOU WILL RECEIVE AN EMAIL CONFIRMATION WITH YOUR TRACKING INFORMATION.

PLEASE REVIEW YOUR SHIPPING ADDRESS CAREFULLY BEFORE COMPLETING YOUR PURCHASE. ONCE AN ORDER HAS ENTERED PROCESSING OR HAS BEEN SHIPPED, WE MAY NOT BE ABLE TO CANCEL THE ORDER OR MODIFY THE SHIPPING ADDRESS.

PLEASE NOTE: DURING PRODUCT LAUNCHES, LIMITED-EDITION DROPS, PROMOTIONAL PERIODS, AND HOLIDAYS, ORDER PROCESSING MAY TAKE LONGER THAN OUR STANDARD 2–3 BUSINESS DAY WINDOW.

U.S. SHIPPING

LOVER OF FINE THINGS CURRENTLY OFFERS THE FOLLOWING SHIPPING OPTIONS WITHIN THE UNITED STATES:

STANDARD SHIPPING
3–5 BUSINESS DAYS — $8

EXPRESS SHIPPING
1–3 BUSINESS DAYS — CALCULATED AT CHECKOUT

FREE STANDARD U.S. SHIPPING IS AVAILABLE ON ORDERS OVER $100, UNLESS OTHERWISE NOTED.

SHIPPING ESTIMATES BEGIN AFTER YOUR ORDER HAS BEEN PROCESSED AND HANDED OFF TO THE SHIPPING CARRIER. PROCESSING TIME IS NOT INCLUDED IN THE ESTIMATED SHIPPING TIME.

ALASKA, HAWAII & U.S. TERRITORIES

ADDITIONAL SHIPPING RATES MAY APPLY TO ORDERS SHIPPING TO ALASKA, HAWAII, PUERTO RICO, THE U.S. VIRGIN ISLANDS, APO/FPO ADDRESSES, AND P.O. BOXES.

STANDARD SHIPPING — $15

EXPRESS SHIPPING — $25

EXPRESS SHIPPING MAY NOT BE AVAILABLE FOR PUERTO RICO, THE U.S. VIRGIN ISLANDS, APO/FPO ADDRESSES, OR P.O. BOXES.

AVAILABLE SHIPPING OPTIONS AND FINAL SHIPPING COSTS WILL BE DISPLAYED AT CHECKOUT.

INTERNATIONAL SHIPPING

LOVER OF FINE THINGS CURRENTLY OFFERS INTERNATIONAL SHIPPING TO SELECT COUNTRIES, INCLUDING CANADA.

DHL EXPRESS
SHIPPING RATE — CALCULATED AT CHECKOUT

FREE STANDARD SHIPPING IS AVAILABLE ON CANADIAN ORDERS OVER $200, UNLESS OTHERWISE NOTED.

INTERNATIONAL DELIVERY TIMES MAY VARY DEPENDING ON DESTINATION, CUSTOMS PROCESSING, LOCAL REGULATIONS, AND CARRIER DELAYS.

IF YOU RECEIVE A REQUEST FROM DHL OR YOUR LOCAL CUSTOMS AUTHORITY FOR AN UNEXPECTED ADDITIONAL PAYMENT RELATED TO YOUR ORDER, PLEASE CONTACT INFO@LOVEROF.CO BEFORE SUBMITTING PAYMENT.

INTERNATIONAL DUTIES & TAXES

INTERNATIONAL ORDERS MAY BE SUBJECT TO IMPORT DUTIES, TAXES, AND OTHER FEES BASED ON THE DESTINATION COUNTRY.

WHERE INTERNATIONAL CHECKOUT IS PROCESSED THROUGH GLOBAL-E, THE APPLICABLE GLOBAL-E TERMS & CONDITIONS AND PRIVACY POLICY WILL BE PRESENTED DURING CHECKOUT.

FOR ELIGIBLE INTERNATIONAL ORDERS PROCESSED THROUGH GLOBAL-E:

  • GLOBAL-E MAY ACT AS THE SELLER OF RECORD FOR THE TRANSACTION.

  • APPLICABLE CUSTOMS DUTIES AND TAXES MAY BE CALCULATED AND COLLECTED AT CHECKOUT.

  • WHEN DUTIES AND TAXES ARE COLLECTED AT CHECKOUT, THE AMOUNT SHOWN WILL INCLUDE THE APPLICABLE IMPORT DUTIES AND TAXES FOR THE ORDER.

  • DUTIES AND TAXES PAID AT CHECKOUT ARE GENERALLY NON-REFUNDABLE, EXCEPT WHERE REQUIRED BY APPLICABLE LAW OR OTHERWISE STATED DURING CHECKOUT.

TRACKING YOUR ORDER

ONCE YOUR ORDER SHIPS, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL CONTAINING YOUR TRACKING INFORMATION.

PLEASE ALLOW TIME FOR THE SHIPPING CARRIER TO UPDATE TRACKING INFORMATION AFTER YOUR SHIPPING LABEL HAS BEEN CREATED.

LOVER OF FINE THINGS IS NOT RESPONSIBLE FOR CARRIER DELAYS CAUSED BY WEATHER, CUSTOMS, SERVICE INTERRUPTIONS, OR OTHER CIRCUMSTANCES OUTSIDE OF OUR REASONABLE CONTROL.

INCORRECT OR INCOMPLETE SHIPPING ADDRESSES

CUSTOMERS ARE RESPONSIBLE FOR PROVIDING A COMPLETE AND ACCURATE SHIPPING ADDRESS AT CHECKOUT.

IF YOU NOTICE AN ERROR IN YOUR SHIPPING INFORMATION, PLEASE CONTACT INFO@LOVEROF.COAS SOON AS POSSIBLE. WE WILL MAKE A REASONABLE EFFORT TO UPDATE THE ADDRESS BEFORE SHIPMENT, BUT ADDRESS CHANGES CANNOT BE GUARANTEED ONCE AN ORDER HAS ENTERED PROCESSING.

ADDITIONAL SHIPPING CHARGES MAY APPLY IF AN ORDER IS RETURNED TO US DUE TO AN INCORRECT, INCOMPLETE, OR UNDELIVERABLE ADDRESS.

LOST, STOLEN OR DAMAGED PACKAGES

IF YOUR PACKAGE APPEARS TO BE LOST IN TRANSIT OR ARRIVES DAMAGED, PLEASE CONTACT INFO@LOVEROF.CO WITH YOUR ORDER NUMBER AND RELEVANT DETAILS SO OUR TEAM CAN ASSIST YOU.

IF TRACKING SHOWS THAT A PACKAGE HAS BEEN DELIVERED BUT YOU CANNOT LOCATE IT, PLEASE FIRST CHECK WITH MEMBERS OF YOUR HOUSEHOLD, NEIGHBORS, BUILDING MANAGEMENT, OR THE SHIPPING CARRIER.

LOVER OF FINE THINGS WILL REVIEW SHIPPING ISSUES ON A CASE-BY-CASE BASIS. REPLACEMENTS OR REFUNDS FOR PACKAGES CONFIRMED AS DELIVERED ARE NOT GUARANTEED, EXCEPT WHERE REQUIRED BY APPLICABLE LAW.

QUESTIONS ABOUT YOUR ORDER

FOR QUESTIONS REGARDING SHIPPING OR AN EXISTING ORDER, PLEASE CONTACT:

LOVER OF FINE THINGS
INFO@LOVEROF.CO

PLEASE INCLUDE YOUR ORDER NUMBER IN YOUR MESSAGE SO OUR TEAM CAN ASSIST YOU AS QUICKLY AS POSSIBLE.

LOVE THE JOURNEY.